prk77 Privacy Policy —
Your Data, Handled with Care

1 Definitions

In this Privacy Policy, the following definitions apply unless the context requires otherwise:

• "Personal Data" means any information that identifies or can reasonably be used to identify you as an individual — including your name, CNIC number, Pakistani mobile number, email address, IP address, device identifiers, and PKR transaction records.
• "Processing" means any operation performed on Personal Data — including collection, recording, storage, use, transmission, or deletion.
• "prk77 Account" refers to the registered player account you create on the prk77 platform at prk77.net.
• "KYC" (Know Your Customer) refers to the identity verification process prk77 uses to confirm the identity of players before processing PKR withdrawals or granting access to high-value account features.
• "Third-Party Processors" means companies that process Personal Data on behalf of prk77 under a contractual data processing agreement — for example, payment service providers processing Easypaisa and JazzCash PKR transactions.

2 Data Controller Information

prk77 is the Data Controller responsible for the Personal Data of players who use the prk77 platform. As Data Controller, prk77 determines the purposes and means by which your Personal Data is processed. All queries regarding data protection at prk77 should be directed to the prk77 privacy team at the contact details provided in Section 14 of this Privacy Policy. prk77 takes its obligations as Data Controller seriously and has appointed internal privacy compliance personnel to oversee the lawful processing of Player data across all prk77 platform operations in Pakistan.

3 What Personal Data prk77 Collects

prk77 collects the following categories of Personal Data from players who register and use the prk77 platform:

4 How prk77 Collects Your Data

4.1 Data You Provide Directly. The majority of your Personal Data is collected directly from you when you register a prk77 account, complete KYC identity verification, make a PKR deposit or withdrawal, contact the prk77 customer support team, or update your account preferences and communication settings.

4.2 Data Collected Automatically. When you visit prk77.net or use the prk77 platform, we automatically collect certain Technical Data through cookies, server logs, and similar tracking technologies. This includes your IP address, the device and browser you are using, and your navigation patterns on the prk77 website. This data helps prk77 optimise the platform for Pakistani players and maintain security monitoring.

4.3 Data from Third Parties. prk77 may receive limited Personal Data about you from third-party sources in specific circumstances — for example, from payment processors confirming the success of an Easypaisa or JazzCash PKR transaction, or from identity verification services used during the KYC process. In all cases, such third-party data sharing is governed by contractual agreements that require the third party to handle your data lawfully.

5 Why prk77 Uses Your Data (Legal Basis)

prk77 processes your Personal Data only when there is a lawful basis for doing so. The table below summarises the primary purposes for which prk77 uses your data and the corresponding legal basis for each:

• Providing the prk77 platform service (account management, game access, PKR transactions) — Legal basis: Performance of contract.
• KYC and identity verification — Legal basis: Legal obligation and performance of contract.
• Anti-money laundering compliance — Legal basis: Legal obligation.
• Fraud prevention and platform security — Legal basis: Legitimate interests of prk77 and protection of players.
• Responsible gaming monitoring (detecting patterns that may indicate problem gambling) — Legal basis: Legitimate interests and player welfare obligations.
• Customer support communications — Legal basis: Performance of contract.
• Sending promotional communications (bonus offers, prk77 Casino news, HBL PSL betting alerts) — Legal basis: Consent (opt-in required; you may withdraw consent at any time).
• Platform analytics and improvement — Legal basis: Legitimate interests of prk77 to improve the platform for Pakistani players.

6 How Long prk77 Retains Your Data

6.1 Active Accounts. For as long as your prk77 account remains active, prk77 retains all Personal Data associated with your account to enable the continued provision of the prk77 platform service, including access to your PKR transaction history and gaming records.

6.2 Account Closure. Following the closure of a prk77 account — whether at your request or as a result of a prk77 account suspension — prk77 retains your Identity Data, Financial Data, and KYC records for a minimum of five years from the date of account closure. This retention period is required to meet anti-money laundering and financial crime reporting obligations applicable in Pakistan.

6.3 Technical Data. Server log data and session Technical Data is retained for a maximum of 24 months from collection, after which it is deleted or irreversibly anonymised.

6.4 Communication Data. Live chat transcripts and email correspondence with the prk77 support team are retained for two years to enable quality assurance, dispute resolution, and training purposes.

7 Who prk77 Shares Your Data With

7.1 Payment Processors. To process PKR deposits and withdrawals, prk77 shares the minimum necessary financial data with payment service providers including Easypaisa, JazzCash, HBL, UBL, MCB Bank, and Raast. These providers act as data processors under contractual data processing agreements and are prohibited from using your data for any purpose other than processing your prk77 transactions.

7.2 KYC and Identity Verification Providers. To fulfil KYC obligations, prk77 works with licensed third-party identity verification service providers who process your government-issued ID and confirm your identity. These providers are bound by strict confidentiality and data security obligations.

7.3 Game Providers. In order to make third-party games — such as Buffalo King by Pragmatic Play and other titles in the prk77 library — available to you, certain session and gameplay data may be passed to the relevant game provider's platform. Game providers do not receive your identity, contact, or financial data.

7.4 Regulatory and Law Enforcement Authorities. prk77 will disclose Personal Data to Pakistani regulatory bodies, law enforcement agencies, or financial intelligence authorities if required to do so by applicable law, court order, or lawful regulatory request. prk77 does not proactively share player data with authorities beyond what is legally required.

7.5 No Sale of Personal Data. prk77 does not sell, rent, or trade your Personal Data to any third party for commercial marketing or profiling purposes. This is an unconditional commitment that applies to all prk77 players in Pakistan.

8 Cookies and Tracking Technologies

8.1 What Cookies prk77 Uses. prk77.net uses cookies and similar tracking technologies to maintain your prk77 login session, remember your platform preferences, and analyse aggregate platform usage patterns. The categories of cookies used on prk77.net are as follows:

• Strictly Necessary Cookies: Required for the prk77 platform to function. These include session authentication tokens that keep you logged in to your prk77 account. They cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences on prk77, such as your preferred language, game lobby view, and responsible gaming dashboard settings. These enhance your prk77 experience but are not essential.
• Analytics Cookies: Used by prk77 to understand aggregate usage patterns — which parts of the platform Pakistani players visit most, how long sessions typically last, and where technical issues most commonly occur. This data is anonymised or pseudonymised before analysis.

8.2 Cookie Consent. When you first visit prk77.net, you will be presented with a cookie consent banner. Strictly necessary cookies are always active. You may accept or decline functional and analytics cookies. You can update your cookie preferences at any time through the prk77 Cookie Settings panel accessible in the site footer.

9 Data Security Measures

9.1 Technical Safeguards. prk77 implements the following technical security measures to protect your Personal Data:

• TLS 1.3 encryption for all data in transit between your device and prk77 servers.
• AES-256 encryption for all Personal Data stored at rest in prk77 databases.
• Multi-factor authentication requirements for access to prk77 internal systems that handle player data.
• Automated intrusion detection and real-time security monitoring across prk77 infrastructure.
• Regular penetration testing conducted by independent third-party security specialists.

9.2 Organisational Safeguards. Access to Personal Data within the prk77 organisation is restricted on a strict need-to-know basis. Staff who handle player data are subject to confidentiality obligations and receive regular data protection training. prk77 maintains a documented data breach response procedure that includes the 72-hour player notification commitment described in the introduction to this Privacy Policy.

9.3 Player Responsibility. While prk77 takes every reasonable step to protect your Personal Data, the security of your prk77 account also depends on you maintaining the confidentiality of your login credentials. prk77 strongly recommends enabling two-factor authentication on your prk77 account and using a unique, strong password not shared with any other platform.

10 Your Data Rights

As a prk77 player in Pakistan, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact the prk77 privacy team at [email protected] (plain text — not a clickable link):

• Right of Access: You may request a copy of all Personal Data prk77 holds about you. prk77 will provide this within 30 calendar days of a verified request.
• Right to Rectification: If any Personal Data prk77 holds about you is inaccurate or incomplete, you have the right to request correction. You can update most account information directly through the prk77 account settings dashboard.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your Personal Data. prk77 will action this request subject to legal retention obligations — for example, KYC and financial records required to be retained for five years under anti-money laundering law cannot be deleted before that period expires.
• Right to Restrict Processing: In certain circumstances you may request that prk77 suspend processing of your Personal Data without deleting it — for example, while a disputed transaction is under investigation.
• Right to Data Portability: You may request that prk77 provide your Personal Data to you in a structured, commonly used, machine-readable format (such as CSV or JSON) for transfer to another service provider.
• Right to Object: You may object at any time to prk77 processing your Personal Data for marketing purposes. Objection to marketing is immediate — prk77 will stop sending promotional communications within 48 hours of receiving your objection.
• Right to Withdraw Consent: Where prk77 processes your Personal Data based on consent (for example, marketing communications), you may withdraw that consent at any time through your prk77 account settings or by contacting prk77 support.

11 Children's Privacy (Under 18)

11.1 Age Restriction. The prk77 platform is strictly for adults aged 18 and over. prk77 does not knowingly collect Personal Data from any individual under the age of 18. If prk77 discovers that a player account belongs to a person under 18, the account will be closed immediately, the matter will be investigated under prk77's underage access policy, and all data associated with the account will be securely deleted following the completion of that investigation — subject only to any legal retention requirements.

11.2 Parental Guidance. If you are a parent or guardian and believe that a person under 18 in your care may have created a prk77 account or accessed the prk77 platform, please contact the prk77 support team immediately at [email protected]. prk77 will prioritise your report and take appropriate action without delay. Parents and guardians are encouraged to use parental control software on shared devices to prevent access to adult platforms including prk77.

12 Cross-Border Data Transfers

12.1 Server Infrastructure. prk77's primary server infrastructure and the Personal Data of Pakistani players is stored on servers located in data centres that maintain ISO 27001 information security certification. In cases where Personal Data must be transferred to or processed in locations outside Pakistan — for example, by a game provider's servers or a KYC verification service — prk77 ensures that such transfers are governed by contractual data protection agreements that provide a standard of protection equivalent to that described in this Privacy Policy.

12.2 Game Provider Data. When you play a third-party game through the prk77 platform, limited session data may be processed on servers operated by the game provider, which may be located outside Pakistan. prk77 conducts due diligence on all game providers in its library to ensure their data handling practices meet acceptable security standards before they are made available on the prk77 platform.

13 Changes to This Privacy Policy

13.1 Right to Update. prk77 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the prk77 platform itself. The updated Privacy Policy will be published on prk77.net with the revised effective date clearly displayed at the top of the document.

13.2 Notification of Material Changes. For material changes to this Privacy Policy — for example, changes to the categories of data we collect or the third parties we share data with — prk77 will notify registered players via email to their registered address at least 14 days before the change takes effect. Continued use of the prk77 platform after the effective date of any Privacy Policy update constitutes acceptance of the revised policy.

14 How to Contact the prk77 Privacy Team

For all data protection queries, data access or deletion requests, or concerns about how prk77 handles your Personal Data, please contact the prk77 privacy team through the following channel:

• Live Chat: Available 24/7 on prk77.net — mark your query as "Privacy Request" at the start of the conversation.
• Email: [email protected] (plain text — not a clickable link). Please use the subject line "Privacy Policy Request" and include your registered prk77 username and Pakistani mobile number so we can verify your identity before processing the request.

prk77 aims to acknowledge all privacy-related requests within 48 hours and to resolve them within 30 calendar days. Where a request requires additional time — for example, a complex data access request spanning several years of gaming history — prk77 will notify you of the extended timeline and the reason for it within the initial 30-day window.